Product Review: Cardo Freecom 4X Communication System

Connect to up to 4 riders with this small full featured system

By Tricia Szulewski, Editor

Helmet Communication Systems

I’ve been reviewing motorcycle helmet communication systems since their inception. The early systems were pretty crude, with bulky transmitters, poor sound quality, and limited ranges. Pairing two units required cheat sheets with a drawn-out sequence of pressing buttons every time the units were turned on. Bluetooth technology has vastly improved the way sound is transmitted and received and today’s systems are much easier to use and offer better sound quality.

Communicating with riding buddies can be immensely helpful and make the ride more fun. Being able to warn each other about hazards and discuss the route while riding is both convenient and safe.
Communicating with riding buddies can be immensely helpful and make the ride more fun. Being able to warn each other about hazards and discuss the route while riding is both convenient and safe.

Two decades into motorcycle communication systems, the technology is light-years better. Today’s systems allow riders to not only stay connected, but also are great for listening to music and hearing turn-by-turn directions. But now there are so many options that it can be overwhelming to choose a system.

Cardo Freecom Series

Cardo is consistently at the forefront of motorcycle helmet communication. Since 2004, it has been developing new products and improving the technology. With a wide range of options to meet different needs and pricepoints, its single Freecom 1X system costs just $126 while its top-of-the-line full-featured Packtalk Edge Duo (two unit) bundle is $699.95.

Cardo’s Freecom series systems are currently offered in 3 varieties: Freecom 1+ ($125.95), Freecom 2X ($219.95), and the unit we tested, the Freecom 4X ($269.95).
Cardo’s Freecom series systems are currently offered in 3 varieties: Freecom 1+ ($125.95), Freecom 2X ($219.95), and the unit we tested, the Freecom 4X ($269.95).

The Freecom 1X model is a good basic short wave communication system for riders who only want to talk to a passenger, listen to music, get voice navigation, or make and receive calls from her helmet. The Freecom 2X offers all these features too, but its longer .5 mile range allows two motorcyclists to communicate.

Cardo's Freecom 4X offers Bluetooth 5.2 with universal connectivity for up to four riders and two channels for GPS and phone pairing. Freecom 4x units will stay connected to each other for up to .75 miles and if the connection drops, they will automatically reconnect.

The Freecom 4X comes with everything you see here, including a simple toolless “slide-on” helmet mount and an adhesive helmet mount. Installation takes just a few minutes, depending on the helmet.
The Freecom 4X comes with everything you see here, including a simple toolless “slide-on” helmet mount and an adhesive helmet mount. Installation takes just a few minutes, depending on the helmet.

Universal Connectivity

At last, the days of not being able to connect your Bluetooth headset with a different brand or system are over. The Cardo Freecom 4X will connect to other major brands, such as top competitor, Sena. So, if your riding buddy has another comm system, you can still connect via the Bluetooth non-mesh system. I tested this using one of my older Sena 20S units. The Freecom 4X did pair successfully, and communicating was just as easy as if it were two units of the same brand.

Sena has been using a control wheel for years and is brilliantly easy to use with gloves on. The Cardo Freecom 4X uses a smaller wheel to control the volume and a few other functions, but I find it hard to find with my gloved thumb. In fact, my biggest gripe with the Freedom 4X is the unit's buttons are very difficult to feel and use even with bare hands. Put on gloves, and, well, forget about it.

Cardo’s control wheel is small but easy to use once you find it.
Cardo’s control wheel is small but easy to use once you find it.
The Freecom has three small buttons which contol phone, music, and connectivity functions, but are tough to find with a glove on.
The Freecom has three small buttons which contol phone, music, and connectivity functions, but are tough to find with a glove on.

Luckily, there is a host of voice commands you can learn and use instead of trying to find those small buttons. Everything from turning volume up and down, to accepting calls, to turning music on can be controlled with a “Hey Cardo” command. You can also use your usual voice commands to activate your phone (such as Siri, Alexa, or Google.) I actually prefer doing this, as it's what I do in my car as well.

Another option is using the Cardo App to control many features from your smartphone. But while riding, this means taking your eyes off the road. So it's best to use the app while stopped.

Cardo Connect App

Downloading the Cardo Connect app to your smartphone and pairing it with your Freecom 4X allows you to wirelessly update the unit in minutes. The app allows you to visually control the unit, such as choosing what you want the Freecom 4X to broadcast or selecting riders to pair with.

You can use the Cardo app to choose the music source, like Apple Music, Spotify, or FM radio. I like to get my music going before I start riding. The Freecom 4X offers 6 preset FM radio stations to make it easier.
You can use the Cardo app to choose the music source, like Apple Music, Spotify, or FM radio. I like to get my music going before I start riding. The Freecom 4X offers 6 preset FM radio stations to make it easier.
A cool feature of the Freecom 4X is that when you’re connected to other riders, you can share your music or phone conversation by pressing the top button on the unit.
A cool feature of the Freecom 4X is that when you’re connected to other riders, you can share your music or phone conversation by pressing the top button on the unit.

Great Sound Quality

The Freecom 4X high definition 40mm JBL speakers are only 10mm thick and fit easily into my Arai XD4 helmet. I’d previously installed another system’s speakers into this helmet and had to remove it due to ear pain. The JBL speakers are thinner and don’t cause any discomfort, and provide great sound quality and volume. The specially tuned music processor and three audio profiles create a rich sound experience with automatic volume adjustment based on outside ambient noise.

The Freecom 4X unit uses a USB type C charger and will operate for 13 hours on a full charge. If you run out of charge, you can get another 2 hours out of just 20 minutes of charging. This is nice for when you’re on-the-go and only have time to charge up during a short break.
The Freecom 4X unit uses a USB type C charger and will operate for 13 hours on a full charge. If you run out of charge, you can get another 2 hours out of just 20 minutes of charging. This is nice for when you’re on-the-go and only have time to charge up during a short break.

Compare all Cardo’s offerings and find more information at CardoSystems.com.

Related Articles

Scroll to Top